Effective Date: 14 June 2025
Last Updated: 14 June 2025

Welcome to 360 Follow Ups! By accessing or using our website, platform, and services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully. If you do not agree with these terms, please do not use our services.

1. Definitions

• “360 Follow Ups”, “we”, “our”, “us” refers to the company operating the CRM platform.
• “User”, “you”, “your” refers to anyone using our services.
• “Services” refer to the CRM automation tools, integrations, analytics, and all related products provided through .

2. Account Registration

• You must be 18 years or older to register and use our services.
• You agree to provide accurate, current, and complete information during registration.
• You are responsible for maintaining the confidentiality of your login credentials.
• You are responsible for all activity that occurs under your account.

3. Subscription & Billing

• We offer monthly and annual subscription plans.
• All plans begin with a 15-day free trial — no payment required to start.
• After the trial, your plan auto-renews based on your selected billing cycle unless cancelled.
• You can cancel your subscription anytime via your account dashboard.
• We do not offer refunds for unused time, partial billing cycles, or mid-cycle cancellations.
• Prices are subject to change with prior notice.

4. Acceptable Use Policy

You agree to use our services only for lawful purposes. You agree not to:

• Use our services for spam, fraud, or phishing
• Transmit any harmful code or viruses
• Infringe on intellectual property rights
• Abuse or harass other users or our staff
• Attempt unauthorized access to our systems or third-party systems

Violation of this policy may result in suspension or termination of your account.

5. Intellectual Property

All platform content, software, code, design, branding, and trademarks are the exclusive property of 360 Follow Ups. You may not copy, modify, distribute, or reverse-engineer any part of our services without written permission.

6. Third-Party Integrations

Our services integrate with third-party platforms (e.g., WhatsApp, Meta, Stripe). We are not responsible for the terms, data practices, or outages of third-party services. You are solely responsible for complying with the terms of those third-party platforms.

7. Termination

We reserve the right to suspend or terminate your account if:

• You violate these Terms
• You misuse or abuse the platform
• Required payments are not completed

You may also close your account at any time from your dashboard.

8. Disclaimers

• Our services are provided “as is” and “as available” without warranties of any kind, either express or implied.
• We do not guarantee 100% uptime or error-free functionality, though we strive for both.

9. Limitation of Liability

To the maximum extent permitted by law, 360 Follow Ups shall not be liable for any indirect, incidental, special, or consequential damages resulting from:

• Use or inability to use the service
• Unauthorized access to your data
• Errors or interruptions in service

Our total liability is limited to the amount you paid us in the last 12 months.

10. Governing Law

These Terms are governed by the laws of Delhi, India. Any disputes shall be resolved exclusively in the courts located in Delhi.

11. Changes to These Terms

We may update these Terms occasionally. We'll notify users via email or in-app banners. Continued use of the service after updates constitutes acceptance of the new terms.

12. Contact Us

• 📧 Email: support@360followups.com
• 🌐 Website: